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Respect the patient and her culture and beliefs. Be aware of your own biases and preconceptions. Know your limitations in addressing medical issues across cultures. Understand your personal style and recognize when it may not be working with a given patient.
Trust Self-disclosure may be an issue for some patients who are not accustomed to Western medical approaches.
Take the necessary time and consciously work to establish trust. Reprinted from Toward Culturally Competent Patient practitioner communication essay Inequality in Patient Communication Inthe Institute of Medicine issued a report detailing the importance of patient-centered care and cross-cultural communication as a means of improving health care quality across patient groups 6.
Differences between physicians and patients, including culture, gender, race, and religion, can introduce bias into patient—physician communication. Two seminal studies have documented differences in how race and gender can affect care.
Cooper and colleagues found that African American patients were substantially less likely to report equal speaking time ie, participatory decision making compared with white patients 7.
Schulman and colleagues reported gender and racial differences in how physicians communicated about cardiac catheterization 8. Developing Effective Communication Developing effective patient—physician communication requires skill in conducting patient-centered interviews; conversing in a caring, communicative fashion; and engaging in shared decision making with patients 9.
The following four qualities are important components of caring, effective communication skills: Responsiveness and empathy refer to the ability to react positively to indirect messages expressed by a patient.
The four qualities may be applied to the following scenarios: An adolescent girl, accompanied by her mother, comes to you to discuss birth control options. You ask the mother to remain in the room briefly so that you can explain to her and her daughter what will take place during this visit.
After obtaining a general medical history from both mother and daughter, the physician requests that the mother allow private time for discussion with her daughter. Later, a member of the office staff escorts the mother back to the examination room.
The physician encourages open communication between the mother and daughter and answers any further questions. A physician enters the examination room and greets a long-term patient and notices that she is tearful. Perhaps it will help to talk about it.
The history is consistent with depression, and the physician may offer or refer her for treatment. An extension of the partnership model is the concept of shared decision making, which is defined as a process where both patients and physicians share information, express treatment preferences, and agree on a treatment plan The process is applicable if two or more reasonable medical options exist The physician shares with the patient the relevant risk and benefit information on all reasonable treatment alternatives and the patient shares with the physician all relevant personal information that might make one treatment more or less tolerable than others This paradigm of communication may be a marked departure from the traditional doctor-centered model.Communication in Nursing Essay Sample.
This assignment will cover the theory on the importance of communication in nursing, aided by a reflective account of a clinical placement experience. Patient-Physician Communication: Why and How The authors then offer specific guidance on how to achieve effective communication in the patient-physician relationship.
The manner in which a physician communicates information to a patient is as important as the information being communicated.
Communication is usually taken for granted in our every day to day living as we use it without thought. Good communication skills are needed in the workplace and especially with nursing staff to and from patients when giving first hand care. Good or bad communication can make there experience within the health care setting a positive or negative one and can leave a lasting impression.
Effective communication is important in business dealing with employees and outsiders, such as vendors and clients. Because accounting is an intrinsic part of any business, good communication skills are vital in this area.
Important financial tasks such as budget preparation and reporting, bill paying, payroll and recording income need to be presented properly to management and others to be.
In the essay I am going to write about why good communication is vital to a healthy practitioner/patient relationship in clinical areas.
I am going to do this by looking at many different ways to communicate and how effective they are. Essay: Nursing care assessment This assignment will discuss and analyse the nursing care given to an 85 year old female patient, during a four week hospital practice placement.
In order to fully comply with the Nursing and Midwifery Council (NMC) Code of Conduct (), full consent has been verbally granted by the patient to utilise personal.